1 Job in Riverview, FL
Hiregy is Hiring a Customer support specialist Near Riverview, FL
Location: Riverview, 33578 - Hybrid
Pay: $19 - $20 an hour
Hours: Training M-F 8-5 once trained could work until 6PM
Requires the ability to occasionally modify work hours, work overtime and some weekends.
Type: Contract to Hire
Benefits during the contract period: We offer affordable medical, dental, and vision! Learn more: bit.ly/3BLi7RW
Job duties:
- Provide customer service via phone, email, and chat using case management system
- Provide sales administrative support
- Coordinate order between purchasing, warehouse, finance, sales, and product managers for delivery
- Assist with defective product returns
- Must be flexible for other duties as assigned: As an associate you may be required to cross-train across roles/departments with similar job duties, or assist with other business needs as required
Nice to have:
- Associate's Degree
- B2B (business-to-business) preferred
- Zendesk or ticketing systems
- Microsoft Dynamics
- Minimum of two (2) years of experience in a similar role supporting the business and staff in a customer support environment.
- Computer proficiency and technical aptitude including knowledge of Microsoft products, Excel intermediate skills desired.
- High school diploma required
- Background check required
- Drug screening required
Job Summary
Full Time
$39k-49k (estimate)
04/28/2024
05/13/2024
The following is the career advancement route for Customer support specialist positions, which can be used as a reference in future career path planning. As a Customer support specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support specialist. You can explore the career advancement for a Customer support specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Specialist job description and responsibilities
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
01/27/2022: Johnstown, PA
They are also responsible for conducting surveys on the products or services and communicating customer feedback.
01/30/2022: Chico, CA
A Customer Support Specialist will also replace products or process payment refunds as needed.
01/18/2022: Rockford, IL
They help customers with their queries and complaints.
02/18/2022: Richland, WA
Listen to customer complaints and provide adequate solutions for their problem via phone or email.
02/14/2022: San Diego, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Specialist jobs
Communication skills come as pretty much as a given, concerning customer support.
02/15/2022: Troy, NY
Make Connections and Give Compliments.
01/07/2022: Lompoc, CA
Ensure that customers understand the resolution and provide on-going education to customers.
01/11/2022: Spokane, WA
Compile and analyze customer requirements to give the best advice and resolve their query.
02/20/2022: Pensacola, FL
Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.
01/09/2022: Chattanooga, TN
Step 3: View the best colleges and universities for Customer Support Specialist.
